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    Frequently Asked Questions (FAQ)


    Yes. All orders come with 2x knee braces, but you can choose to only wear one of them.

     Yes. The Genu Brace™ was specially designed to withstand an active lifestyle. Wear it anywhere and everywhere.

    Yes. The Genu Brace™ can be worn either under OR over normal fitting pants. It's up to you.

    Other braces are designed for the sole purpose of supporting your knees and preventing hyperextension. However, the Genu Brace™ is the only knee brace with a spring-loaded system that assists and strengthens your movements, helping you stand up easier, walk lighter, run faster, jump higher, and lift heavier.

    Yes. The Genu Brace™ is flexibly designed to fit all body types, no matter how big or small. Each brace features dual straps with infinitely adjustability to achieve the perfect fit.

    Returns & Refunds

    Simply contact us with your order number. If it's within 30 days of having received your product, you are entitled to receive a full refund. See our full Refund Policy for more details.

    Simply contact us within 30 days and we'll send you a free replacement.


    We offer free standard shipping to any country in the world.

    We ship from fulfillment centers in the United States,  Western Europe, and Eastern Asia. If the item you've purchased is out of inventory at your nearest location, it will be shipped from the next closest location.

    All orders are processed and dispatched from our warehouse within 3-7 business days. Due to a recent surge in demand for the Genu Brace™, please allow up to 2-4 weeks for delivery via our free standard shipping option. You will receive an email with a tracking number once your order has been shipped.